What Keeps Us from Being Heard & Understood
“The Key to being heard and understood is to ensure we are engaging their receptive brain versus driving them further into the resistant brain.” ~ Bill Crawford Recent Posts What Keeps Us from Being Heard & Understood The Difference between Defending...
Tools For Cutting Through The Crap
“In order to become more influential in our life and the lives of others, we must not only become clear about why we think and feel a certain way, but how to change those thoughts and emotions to ones that are more congruent with the life we want to...
Empathy & Influence
“Empathy isn’t just understanding another’s position, it’s connecting to the emotions that underpin that experience which is critical if we want to be influential with others.” ~ Adapted from Brené Brown Recent Posts Empathy &...
The Neuroscience of Influence
“While we are not responsible for other people’s reactions, we do play a role in how their brain interprets what we do and say, and this will determine our influence.” ~ Bill Crawford Recent Posts The Neuroscience of Influence The Neuroscience of...