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“It’s wonderful to have a psychologist such as Dr. Crawford on contract through Harris County’s Risk Management program. I’ve attended several of his seminars and hold him in the highest regard. In addition, his weekly “Quotes and Comments” are consistently excellent, and, in my opinion, the BEST! Powerful, enlightening, and even liberating. Many thanks to Dr. Bill!”
~Charlotte Mangum
How We Define Who We Are
“Be the kind of person you wished for, when no one was there for you.”
~ Nikita Gil
The One Question That Will Stop Any Argument!
“One question that can stop almost any argument is…are you wanting to understand my position, or do you just want to convince me that I’m wrong?”
~ Bill Crawford
5 Clues To Watching The News!
“If we consume simply what we are fed with respect to ‘the news,’ we run the risk of being inflamed versus informed.”
~ Bill Crawford
When To Trust Our Judgement
“In order to trust our own judgement, we must first determine if we are accessing the trustworthy part of who we are.”
~ Bill Crawford
The Case For (and Against) Anger
“Anger can be a signal that something needs to change… however, it is often not the most effective energy to trust in making the change.”
~ Bill Crawford
Choosing Conscious Action Over Unconscious Reactions
“A life lived by choice is a life of conscious action. A life lived by chance is a life of unconscious reaction.”
~ Neale Walsch
Steps 5 & 6 – Step 5 Being the “Magic Step” in Dealing with Difficult People
“To create solution-focused conversations, we must be truly focused on the solution and the future, not the problem and the past.”
~ Bill Crawford
Steps 3 & 4 – Dealing with Difficult People
“Until we understand the ‘why’ behind another’s resistance, we will be forever stuck in a brainstem debate about who’s right.”
~ Bill Crawford
6 Steps to Dealing with Difficult People – Step Two
“Dealing successfully with difficult people initially requires us being aware of two things… what we want to bring to the conversation… and what we want to bring out in others.”
~ Bill Crawford
