Due to the size of the files, your email receipt will not contain a download link to this product. Instead, after purchasing you will receive an email containing links to all the audio and PDF files contained in this training course. Feel free to contact Dr. Crawford by email if for some reason you don’t receive the email within a day or two.

What To Say (Softcover Book)


In “What To Say,” psychologist, Dr. Bill Crawford goes way beyond “good communication skills” & uses the latest brain science to show readers what is really happening when others are being resistant, and why trying to explain things to them rationally or defending your position doesn’t work! He then gives specific examples of “what to say” (and what not to say) to ensure that those you are wanting to engage shift from the resistant brain to the receptive brain so that they can truly hear and understand what you are wanting them to know.

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